What should I do if I miss my scheduled test appointment?

Asked 5 months ago
If an individual misses their scheduled test appointment with Prometric, there are several steps they can consider taking to address the situation. First, it is important to review the specific cancellation and rescheduling policies that Prometric has in place, as these can vary depending on the test being taken. Typically, candidates are encouraged to reschedule their appointments as soon as possible to avoid losing any test fees. If a candidate misses their appointment, they may have the option to reschedule for a later date. Depending on the timing of the missed appointment, it is often possible to select a new date through the Prometric website. It is crucial to understand that last-minute cancellations may lead to a forfeiture of the testing fee, so familiarity with these policies is beneficial. Candidates should also consider checking the official Prometric website for any additional information regarding missed appointments and rescheduling procedures. Taking prompt action can help ensure that candidates can complete their testing as soon as feasible.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 6, 2025

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