Do I need to be present for water delivery?

Asked 2 years ago
Primo Water generally allows for flexibility regarding water delivery. In most cases, customers do not need to be present for the delivery to occur. Delivery personnel typically have instructions to leave the water bottles at a designated location, such as a front porch or a specified area near the entrance of the home. However, it is essential for customers to ensure that the delivery location is easily accessible and safe for the delivery staff to leave the water. It is also advisable to check the specific delivery policy provided by Primo Water in your area, as local practices may vary. For the latest and most accurate information regarding delivery protocols, customers can refer to the current web page that outlines delivery details.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 2, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Primo Water?

If you need to call Primo Water customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Primo Water

Primo Water

Find a list of many popular Primo Water questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Primo WaterPrimo Water Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!