What if my order is lost or stolen during shipping?

Asked 3 months ago
If an order is lost or stolen during shipping, PricePoint.com typically has procedures in place to address such issues. First, it is advisable to track your order using the tracking information provided at the time of purchase. This can often give insight into the current status of your package. If the package appears to be lost or has not arrived within an expected time frame, you may want to review the Shipping and Returns policy available on the PricePoint.com website, as this could provide guidance on what steps to take next. In many cases, PricePoint.com may require you to file a claim with the shipping carrier, especially if you have insurance on your package. The specific steps or requirements for filing a claim can vary based on the carrier used. Alternatively, you might consider checking the Terms and Conditions section of the website, which usually outlines the company’s responsibilities regarding lost or stolen items. It is crucial to gather all relevant information about your order before taking action, including order numbers, tracking numbers, and any communication you might have received. This can help facilitate the resolution process. For further details regarding your specific situation, visiting the current web page could provide the most accurate and helpful information.
Christian Allen is the editor / author responsible for this content.
Answered Sep 15, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call PricePoint.com?

If you need to call PricePoint.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call PricePoint.com

PricePoint.com

Find a list of many popular PricePoint.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call PricePoint.comPricePoint.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!