What happens if a seller does not ship my order?
When a seller on PriceMinister does not ship an order, there are several steps that a buyer can consider taking to resolve the situation. First, it is important for the buyer to check the order status through their account on the PriceMinister platform. This can provide valuable information regarding the seller's handling of the order and any shipping updates that may be available.
If the order status indicates that the item has not been shipped within the promised timeframe, the buyer should reach out to the seller directly through the communication tools available on PriceMinister. This initial contact is an important step to understand any potential issues the seller may be facing or to inquire about the expected shipping date.
If there is still no response or resolution from the seller after a reasonable period, the buyer can consider escalating the matter through PriceMinister’s resolution process. This may involve filing a claim for protection as a buyer if the order is significantly delayed or if there is no communication from the seller.
It is advisable to keep a record of all communications regarding the order as this may be required for resolution purposes. Additionally, the buyer can refer to PriceMinister’s policies on non-shipped orders for specific guidelines and potential remedies. For accurate and up-to-date information, it is always best to review the current web page of PriceMinister or the relevant sections pertaining to order issues.

Answered Aug 22, 2025
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