What is your return policy?

Asked 2 years ago
Precious Moments, Inc. has a return policy that generally allows customers to return items within a specific timeframe if they are not satisfied with their purchases. While the exact details of the policy may vary based on the type of product purchased and the conditions under which the return is made, the general guidelines often state that items should be returned in their original condition, which includes the original packaging and any tags or labels that were included. Typically, customers may be required to provide proof of purchase, such as a receipt, to facilitate the return process. Refunds or exchanges are often processed once the returned item is received and inspected. It is important to note that some items, particularly personalized or customized products, may be non-returnable unless they are defective or damaged upon receipt. Additionally, customers might want to be aware that shipping and handling fees are often non-refundable. To get the most accurate and up-to-date information regarding the return policy, it is a great idea to visit the relevant section of the Precious Moments website. There, customers can find specific details and any additional requirements that may apply. This will help ensure that customers are fully informed about their options for returns and exchanges.
Christian Allen is the editor / author responsible for this content.
Answered Sep 21, 2025

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