What is your return policy?

PoolSupplyWorld.com has a comprehensive return policy designed to ensure customer satisfaction and ease of the return process. Typically, products can be returned within a specified period, often around thirty days from the date of delivery. This return window allows customers ample time to evaluate their purchases and determine if they meet their expectations. To qualify for a return, items should generally be unused, in their original packaging, and accompanied by any included accessories or documentation. If a product has been opened or used, it may still be eligible for return but might be subject to a restocking fee, depending on the specific circumstances and condition of the item. When returning a product, customers are typically responsible for the shipping costs associated with the return, unless the return is a result of an error made by PoolSupplyWorld.com, such as shipping the wrong item. In such cases, the company may provide a prepaid return label. Refunds are generally processed once the returned item has been received and inspected. The timeline for processing refunds may vary, but customers can usually expect to see refunds credited back to their original payment method within a few business days. For the most current details regarding the return policy, including any specific exceptions or changes, it is advisable to refer to the website page dedicated to return policies, where all pertinent information is clearly outlined.