How do I initiate a return?

To initiate a return for a product purchased from PlowHearth.com, customers should first refer to the return policy outlined on their website. Generally, items can be returned within a certain time frame, typically within thirty days of receipt, provided they are in their original condition and packaging. Customers are usually required to obtain a return authorization, which may involve contacting customer service or following specific instructions found on the website. It is essential to include the original invoice or packing slip with the return package for proper processing. Once the return authorization is obtained, customers should securely pack the item and ship it back to the designated return address, which is also specified on the website. Be sure to consider using a trackable shipping method to confirm the return is received. Refunds are generally processed after the item is received and inspected, but the timeline for receiving a refund may vary. For the most accurate and currently applicable information, customers should always check the returns section of the PlowHearth website or consult the order confirmation email.