How Do You Cancel Your Plenty of Fish Membership?

In a nutshell: To cancel your Plenty of Fish account, follow straightforward procedures depending on your subscription method. If eligible, you can request a refund for the unused subscription if you're within specific regions or meet certain criteria. Residents of Switzerland, the EEA, EU, or UK may request a refund within two weeks, while specific U.S

Adam Goldkamp is the editor / author responsible for this content.
Sep 26, 2025

Introduction

If the time has come to cancel your Plenty of Fish account then you need to learn how to do it and how to request a refund for the unused portion of your subscription, if you qualify for one. While there are a few different options for canceling your account, the process for each of them is pretty fast and simple.

What You'll Need

You can get a refund if you are a resident of Switzerland or any country in the EEA, EU, or UK, as long as you make the request within two weeks after your purchase.If you live in Israel or the states of Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, or Wisconsin then if you cancel your account before midnight on the third business day after purchase, you qualify for a refund. You are also eligible for a refund if you become disabled.You can only get a refund for your Plenty of Fish subscription. Virtual items do not qualify for a refund.

Open the Apple App Store app on your iPhone.

If you did not purchase your subscription in the App Store then skip to step 17.

How Do You Cancel Your Plenty of Fish Membership? (Step 1)

Tap on your Apple ID, located at the top of the screen.

Tap on Subscriptions.

Select the Plenty of Fish subscription.

Tap on Cancel Subscription.

Skip to step 17.

Open the Google Play app on your Android phone.

If you did not purchase your subscription on Google Play then skip to step 18.

How Do You Cancel Your Plenty of Fish Membership? (Step 6)

Tap on the profile icon in the upper right corner.

Tap on Payments.

Select Subscription.

Select the Plenty of Fish subscription.

Tap on Cancel Subscription.

Skip to step 18.

Go to the Plenty of Fish home page.

How Do You Cancel Your Plenty of Fish Membership? (Step 12)

Click the Sign In button to sign in to your Plenty of Fish account.

How Do You Cancel Your Plenty of Fish Membership? (Step 13)

Select Manage Account.

Click the Account Type option under Membership.

Click the Cancel Membership option under My Membership.

If you got your subscription through Apple's App Store then you need to call an Apple customer service representative to get your refund, if you qualify for one.

Apple customer service

You can reach one between the hours of 4:00 am and 10:00 pm PST every day.

If you got your subscription anywhere else then you have to contact a Plenty of Fish customer service representative for your refund, if you qualify.

Plenty of Fish customer service

Unfortunately, Plenty of Fish does not have phone-based customer service. However, it does have online customer service.

If you have to make your refund request by mail, mail it in.

Some local laws require your refund request to be made in writing. The customer service representative you contact will tell you if you need to mail it. Send the request to POF, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA.

Conclusion

Canceling your Plenty of Fish account is pretty easy. If you make a refund request then the request might take a few business days to get processed, but you don't need to do more than a few minutes' work. If you have any questions about the cancellation or refund processes, talk to a Plenty of Fish customer service representative for answers.

Further questions?

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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