What should I do if my medication is not received?

If you have not received your medication, it is important to first verify the shipping status. Most online pharmacies, including Planet Drugs Direct, provide tracking information that can help you see where your order is in the shipping process. You should check your email or the account section of the website for any updates regarding your order. Occasionally, delays can occur due to unforeseen circumstances, such as weather conditions or logistics issues, which can impact delivery times. If the tracking information indicates that your package has been delivered, but you do not have it, you may want to check with neighbors or in common areas where packages might be temporarily placed. Sometimes, delivery services may leave packages in unexpected locations. If your medication has still not arrived and you are unable to locate it, you may want to explore the options available for reporting the issue. Typically, online pharmacies have procedures in place for these situations, and information may be available directly on the website. This could include instructions on how to reach out for assistance or file a claim. Remember to look for contact information on the current web page for any specific guidance related to lost or undelivered orders.