What is the return policy?

The return policy for Pierresilber.com generally allows customers to return items within a specified period, typically within thirty days of receiving the order. To qualify for a return, the items must be in new, unused condition and include all original packaging, accessories, and any accompanying documentation. It is important to note that some items may be excluded from the return option, such as personalized or customized products, as they may not be eligible for refunds or exchanges. To initiate a return, customers usually need to follow specific instructions provided on the website, which may involve obtaining a return authorization number. Customers are responsible for shipping costs associated with returning items unless the return is due to an error on the part of Pierresilber.com. Once the returned items are received and inspected, a refund or exchange will typically be processed within a certain period. For detailed and the most current information about the return policy, it is advisable to refer to the website itself, where the return guidelines will be outlined clearly.