Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed on Philips.com, the ability to cancel or change the order depends on the specific policies of Philips. Generally, changes or cancellations can often be made within a certain timeframe after the order has been submitted. However, if the order is already being processed or has been dispatched, it may not be possible to make any modifications. It is advisable to review the order confirmation email you received after placing your order, as it usually contains relevant information regarding orders, including any applicable policies on changes and cancellations. If you wish to review the specific terms related to your order, the Philips website often provides a comprehensive section detailing their ordering process, policies, and frequently asked questions which can be quite useful. For the most accurate and up-to-date information, users should check the current web page on Philips.com where they can find guidelines on how to proceed with requests concerning order modifications or cancellations.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 31, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Philips.com?

If you need to call Philips.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Philips.com

Philips.com

Find a list of many popular Philips.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Philips.comPhilips.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!