What should I do if I receive a damaged item?

If you receive a damaged item from Petandkennelsupply.com, it is important to address the issue promptly. First, carefully inspect the packaging and the item itself to assess the extent of the damage. It is advisable to take photographs of the damaged item and its packaging as this may be needed for any claims or returns. Next, check the current web page for specific instructions regarding returns and exchanges, as there may be a designated process for reporting damaged goods. Typically, you would be required to initiate a return process within a specific time frame after receiving the item. In many cases, you may need to provide the order number along with the photographs of the damage as proof. The team at Petandkennelsupply.com is generally equipped to assist with resolving such issues, including offering a replacement or refund depending on their return policy. By following these steps, you can ensure that the situation is handled efficiently and that you receive the necessary resolution to your concern.