If a customer smells gas in their home, it is crucial to take immediate action for safety. First, they should leave the building without using any electrical switches, appliances, or open flames, as these could ignite the gas. It is important to ensure that everyone, including pets, exits the premises quickly and safely.
Once outside, they should move to a safe distance from the building and avoid re-entering until it is deemed safe. They should then seek assistance by calling the local emergency services or the appropriate gas utility company. Many gas utility companies, such as Peoples Gas, have emergency response teams that can handle gas leaks.
Additionally, it may be helpful to report the incident to neighbors or nearby individuals to ensure their safety as well. For further safety information and resources, customers can look at the relevant web pages provided by Peoples Gas. Staying informed and prepared for such situations can help prevent potential hazards in the future.
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