Are there any financial assistance programs available for customers?

Yes, Pennsylvania American Water offers several financial assistance programs to support customers who may be experiencing financial difficulties. The company's commitment to helping its customers includes programs designed to alleviate the burden of water bills for those who qualify. One of the key programs is the Customer Assistance Program, which provides reduced rates to eligible low-income customers. This program aims to make water services more affordable by offering financial relief based on the specific needs of customers. In addition to the Customer Assistance Program, Pennsylvania American Water also collaborates with other community organizations to help customers access additional resources. These partnerships may facilitate information about available grants, low-income heating assistance programs, or local charities that provide financial support for utility payments. Customers are encouraged to visit the official Pennsylvania American Water website for detailed information regarding eligibility criteria, application processes, and specific program offerings. The website serves as a comprehensive resource, helping customers understand the options available to them, including important contact information and links to local assistance resources. It is important to remember that financial assistance programs may vary by location and are subject to change, so checking for the most current information ensures that customers are aware of the most relevant options available to them. If you require more individualized assistance or have specific questions regarding your situation, it may be helpful to explore the resources provided on the website or reach out to local assistance organizations.