What is your return/exchange policy?

Peltzshoes.com has a customer-friendly return and exchange policy designed to ensure that customers are satisfied with their purchases. Typically, items can be returned within a specific timeframe, often around thirty days from the date of receipt. However, it is essential to note that to qualify for a return or exchange, the items must be in their original condition, which usually means they should unworn and in the original packaging. This is to ensure that the shoes and other products can be resold. In many cases, customers may need to provide proof of purchase, such as an order number or receipt, to facilitate the return process. The policy may also specify that certain types of items, like clearance or sale items, could be ineligible for return. Therefore, customers are encouraged to review the specific terms related to different categories of products before making a return or exchange. It is also important to mention that returns may require the customer to cover the cost of shipping back to the retailer, unless the return is due to an error on Peltzshoes.com’s part, such as sending the wrong item. To find detailed information on the current return and exchange policy, including any updates or changes, customers can check the relevant section on the Peltzshoes.com website. This will provide the most accurate and updated information regarding returns, exchanges, and any associated conditions.