What is Pegasus Lighting's return policy?

Asked 2 years ago
Pegasus Lighting offers a return policy designed to provide customers with a straightforward process for returning products. Generally, their return policy allows customers to return most items within a specified timeframe, typically within thirty days of the purchase date. It is important to note that for a product to be eligible for return, it should be in its original condition, unused, and in the original packaging. This approach helps ensure that items can be resold if they have not been damaged or opened. Additionally, Pegasus Lighting may require a return authorization prior to sending items back, which streamlines the process and ensures that both the customer and the company are aligned on the return details. Customers should also be aware that certain products may have specific return conditions. For instance, custom or special-order items may not be eligible for return under standard terms, reflecting a common practice in the lighting industry. To get the most current and complete information about return policies, including specific guidelines or exceptions, it is advisable to visit their website. The website often contains comprehensive details regarding returns, including instructions on how to initiate a return and any associated costs. By referring to the latest updates on the website, customers can navigate the return process with ease and understanding.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 16, 2025

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