What is the return process for clearance items?
The return process for clearance items at Paulfrank.com may vary slightly depending on specific policies in place at the time of your return. Typically, clearance items can be returned within the designated return window, which is usually indicated on the website or with your order confirmation. It is important to check the terms associated with clearance items, as some may be final sale and therefore ineligible for returns or exchanges.
When returning a clearance item, customers are generally advised to follow the standard return procedures. This usually involves obtaining a return authorization, which can often be accessed through the website. Customers may need to provide information such as their order number and the items they wish to return. After receiving the return authorization, they should repackage the item securely to ensure it arrives in good condition.
Customers would typically be responsible for any shipping costs associated with returning the item unless the return is due to an error on the part of Paulfrank.com. Upon receipt and inspection of the returned item, a refund is usually processed to the original form of payment, minus any shipping fees unless stated otherwise.
It is always advisable to refer to the current web page for specific details on returns, including any potential exceptions or additional requirements that may apply to clearance items. This ensures that customers have the most accurate and updated information regarding their return process.

Answered Sep 30, 2025
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