How can I access my medical records through Partners Healthcare?

Asked 4 months ago
To access medical records through Partners Healthcare, a patient can typically use the online patient portal known as Patient Gateway. This portal serves as a digital platform where patients can view their health information, manage appointments, and communicate with their healthcare providers. To get started, a user would need to create an account on the Patient Gateway if they have not done so already. After setting up an account, the patient can log in and navigate to the section dedicated to personal health records. Within the portal, patients can find options to view lab results, medication lists, and visit summaries. In case of difficulties accessing the portal or if specific records are required that do not appear online, the patient may need to request those records directly from their healthcare provider's office. It is also advisable for patients to review any available resources on the Partners Healthcare website, as they may have detailed instructions and frequently asked questions regarding record access. This will ensure that you have the most accurate and up-to-date information regarding the process.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 7, 2025

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