What is your return policy?

Parkseed.com has a customer-friendly return policy that is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you typically have a window of time to return the products. The general expectation is that customers should reach out to address any concerns about their order, regardless of whether the items were defective, damaged, or simply not what the customer anticipated. For plants, it is important to note that they may have specific guidelines given their nature. If plants do not thrive or arrive in poor condition, Park Seed generally encourages customers to provide detailed information along with visual evidence to substantiate any claims. This is to promote a fair assessment of the situation. For non-plant products, customers usually can return items that are unused and in their original packaging. It is advisable to keep any receipts or order confirmations handy, as these documents may be necessary to streamline the return process. The customer might also want to check the current web page for complete details and additional stipulations regarding the return policy, particularly for seasonal items, promotional products, or sale items, as there might be exceptions. Overall, the return process aims to be as smooth and straightforward as possible, reflecting the commitment Parkseed.com has to providing quality products and services to its customers.