What do I do if I receive the wrong item?

If you receive the wrong item from Parentgiving.com, there are several steps you can take to resolve the issue. The first action is to review your order confirmation and shipment details to ensure that the item you received does not match what you ordered. This will help clarify the mistake and provide evidence for your claim. Next, it is advisable to check the current web page of Parentgiving.com, as this will typically contain relevant information regarding their return and exchange policies. The website may provide specific instructions on how to initiate a return or exchange for incorrect items. In most cases, you may be asked to provide details such as your order number, a description of the incorrect item, and photographs if possible. This information will aid in expediting the resolution. Once you follow the outlined procedures, Parentgiving.com will usually provide guidance on how to return the wrong item and receive the correct one. Patience is key during this process, as fulfillment may take some time, but you can typically expect a resolution based on their policies.