How Do I Cancel My Pandora Account?
In a nutshell: Pandora provides various music and podcast services, with tiered subscription options that can be canceled at any time. To avoid extra charges, cancel at least 24 hours before renewal through the platform used for the purchase (e.g., Apple, Google, Amazon). Refunds
Introduction
Pandora offers personalized music and podcasts, playlist creation and sharing, and offline listening for its users. The service has three tiers, and you can cancel your subscription at any time to avoid future payments. For a successful cancellation, ensure you stop your subscription at least 24 hours before the renewal date to prevent additional charges. Note that cancellations must be handled through the platform where you signed up (e.g., Apple, Amazon, Google). Note that Pandora cannot provide refunds for subscriptions purchased via these platforms. If you're planning to cancel, check out our helpful guide for more information.
Log In To Your Pandora Account
Did you purchase your subscription directly through Pandora? Sign in to your account — you'll be able to cancel your subscription from there.
Just tap Forgot Password if you can't remember your log in details with Pandora. Then, check your email for the password reset instructions.
Go to Settings
Click your profile photo and tap Settings.
Tap on the Subscription Bar
You can find this on the left side menu on the page.
Select Switch Plans
Tap Cancel Subscription
You can find this on the bottom left side of the page. Enter your password to confirm your Pandora cancellation.
Are you using a mobile phone? Then follow the next steps below.
Open the App
Select Settings
You can find this by tapping on the three horizontal lines on top.
Tap Switch Plans and Cancel Subscription
You can find this on the Subscriptions page. Follow the on-screen prompts to cancel your subscription successfully.
If you subscribed through Google Play, you can follow the steps below to cancel your Pandora subscription via Google.
Open the Google Play App
Tap on Your Profile
Tap Payments and Subscriptions
You also need to tap Subscriptions after. Then, look for Pandora, then tap Cancel Subscription. Just follow the on-screen instructions to cancel the subscription successfully.
Do you have an Apple device? Use the steps below.
Go to Settings and Tap on Your Profile
Tap Subscriptions
Look for Pandora and tap on Cancel Subscription.
If you subscribed through Amazon, use the steps below to cancel your Pandora subscription
Log In To Your Amazon Account
Tap On Your Account
You need to scroll down to the bottom to see this option.
Tap Your Apps
You can find this under the Digital Content and Devices section.
Click Your Subscriptions
Look for Pandora and follow the on-screen instructions to cancel your subscription.
Users who subscribed to Pandora using a T-Mobile or Roku device can cancel their subscription by signing in to their account. Just go to the subscriptions page and cancel your account from there. You may still have access to Pandora until the end of your billing cycle.
Conclusion
Important note for app users: Uninstalling the Pandora app won't cancel your subscription—you'll still be billed at renewal. Subscriptions purchased through third-party vendors (like Google, Apple, or Amazon) must be canceled directly through those platforms. Don't worry, just refer to the guide above for specific instructions. If you have further questions about canceling your account, feel free to contact Pandora's Customer Support.
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