How do you handle pre-orders and backorders?

Pacificcoast.com has specific procedures in place for handling pre-orders and backorders. When a customer places a pre-order, it typically means they are ordering an item that is not currently in stock but is expected to be available soon. In this situation, customers will receive confirmation of their order, as well as estimated shipping dates once the item becomes available. For backorders, these occur when an item is temporarily out of stock but can be restocked in the future. When customers select a backordered item, they will also receive confirmation, and the order will be fulfilled as soon as the product is back in inventory. It is important for customers to stay updated with their order status since items on backorder may take additional time for fulfillment. Customers seeking specific details about their orders or inquiries related to shipping updates are encouraged to check the website for the most accurate and current information. The order history in the customer's account may also provide additional insights regarding the status of pre-orders and backorders.