What are the available options for reporting a gas leak?

Asked 2 years ago
If a customer suspects a gas leak, there are several options for reporting it to Pacific Gas and Electric. First and foremost, it is critical to prioritize safety. If an individual smells gas, hears a hissing sound, or sees a damaged gas line, they should immediately evacuate the area and avoid using any electrical devices, including cell phones. Once in a safe location, they can reach out to PG&E. Customers can report a gas leak by calling PG&E's emergency response line. This number is typically available on their website. Alternatively, individuals can also utilize PG&E's mobile application if it is installed on their smartphones, which may facilitate reporting as well. As a reminder, it is important to provide specific details such as the location and nature of the leak when reporting. For precise contact numbers or additional reporting mechanisms, customers may find it helpful to visit PG&E's official website for the most current information available.
Christian Allen is the editor / author responsible for this content.
Answered Jul 8, 2025

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