What is PETCO's return policy?

PETCO has a return policy designed to ensure customer satisfaction while providing a fair process for returns and exchanges. Generally, customers are able to return items within thirty days of purchase, and items must be in their original, unused condition with any accompanying packaging and tags intact. Refunds are typically issued in the original form of payment, which may vary depending on the method used for the purchase, such as cash or credit. For items that are opened or used, PETCO may still allow returns, but the refund may be subject to a reduced value, depending upon the specific item and its condition. It is important to retain any receipts or proof of purchase, as this could be required for the return process. In the case of pet food or other perishable items, PETCO often recommends checking the specific guidelines, as these items may have different return conditions. In addition to in-store returns, customers may also initiate online returns through their website. This process can be completed using the order confirmation email or account information. As return policies can sometimes be updated, it is advisable to check PETCO's official website for the most current information and specific details related to certain product categories, such as live animals, or if there are any ongoing promotions that might impact the return process.