What is your return policy?

Asked 2 years ago
Outdoorpros.com has a straightforward return policy designed to ensure that customers are satisfied with their purchases. Generally, items can be returned within a specified timeframe, typically within thirty days of receipt, provided they are in their original condition. This means that items should be unused, with tags still attached, and in the original packaging if applicable. It is important to note that certain items may not be eligible for return, including personalized or custom orders, as well as products that have been opened or used. In order to initiate a return, customers should check the outdoorpros.com website for specific instructions. This usually involves providing details about the purchase, including the original order number. A return authorization may be required to facilitate the return process. Customers are typically responsible for covering the return shipping costs unless the item was received damaged or incorrect. Refunds are normally processed once the returned item has been received and inspected by the fulfillment team. The refund will be credited back to the original payment method used for the purchase. It is always a good practice to keep the shipping receipt and any tracking information for the return. For further details or specific inquiries about the return policy, it is advisable to visit the relevant section of the outdoorpros.com website or look for additional information provided there.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 17, 2025

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