Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order is placed on Outdoorbasics.com, the ability to cancel or modify it may depend on the specific circumstances and timing. Typically, if an order is still being processed or has not yet been shipped, there is a greater chance for changes to be made or for the order to be canceled. It is important to act quickly if you wish to make any changes, as orders may be processed for shipment shortly after they are placed. For modifications, this might involve contacting customer service with your request, as they will be able to assist with any changes needed. However, if the order has already been shipped, it is likely that the only option will be to return the items once they arrive. To find the most accurate information about modifying or canceling an order, it is advisable to check the policies available on the relevant webpage. The information regarding order modifications and cancellations is often provided there for your convenience.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 13, 2025

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