Are there options for upgrading my equipment through Optus?
Optus offers various options for upgrading equipment, depending on the type of service a customer is using. For instance, customers with mobile plans may have opportunities to upgrade their devices after a certain period, typically after they have fulfilled a specific portion of their contract. Similarly, for home internet or television services, Optus often provides options for upgrading equipment such as modems or set-top boxes, particularly if new technology becomes available or if there is an improvement in service offerings.
Customers can usually find information regarding upgrade options, eligibility, and any associated costs on the Optus website. It is important to consider that upgrade policies may vary based on the plan a customer is currently subscribed to, as well as any promotional offers that may be available. For specific details tailored to individual circumstances, users may wish to refer to the official Optus web page, which will have the most current information. This ensures that customers are aware of all the available options and any requirements that may apply.

Answered Sep 14, 2025
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