How long does it take to receive my prescription order?

Asked 2 years ago
The time it takes to receive a prescription order through OptumRx can vary based on several factors. Generally, if a prescription is processed through the mail service, customers can expect to receive their medications within five to seven business days after the order has been approved and filled. However, this timeline can change due to various elements such as the specific medication being ordered, the shipping method selected, and any potential delays related to postal services or holidays. Additionally, if the prescription requires prior authorization or if there are any issues with payment or insurance coverage, the timeframe may be extended. It is also important to note that for certain urgent prescriptions, there may be options available for expedited delivery, depending on the circumstances. To get the most accurate information regarding specific orders or to check the status of a prescription, it is advisable for customers to visit the OptumRx website. The site may provide updated timelines or additional resources that can assist greatly in understanding the expected delivery time for prescriptions.
Christian Allen is the editor / author responsible for this content.
Answered Jul 6, 2025

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