Is there a cost associated with filing a complaint with the Ombudsman?

Asked 2 years ago
There is no cost associated with filing a complaint with the Ombudsman at Canada Post. The service is designed to assist customers who have unresolved issues with Canada Post and to provide a fair and impartial resolution. Individuals can reach out to the Ombudsman without fear of incurring any fees, which makes the process accessible to everyone who may need assistance. It is important for individuals considering filing a complaint to provide thorough and detailed information about their issues, as this can help facilitate the review process. For any specific inquiries regarding the complaint procedure or for assistance, individuals may want to refer to the official Ombudsman at Canada Post website, where current contact information and resources can be found.
Christian Allen is the editor / author responsible for this content.
Answered Jun 25, 2025

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