What are the return and exchange policies at OfficeMax?

Asked 2 years ago
OfficeMax has a customer-friendly return and exchange policy designed to ensure customer satisfaction. Generally, customers have the option to return most items within a period of fifteen days from the date of purchase. This policy applies to both in-store and online purchases. However, there are specific items that may have different return guidelines, including technology products and specialty items, which often require a return within a shorter timeframe, typically around fourteen days. For products that are unopened and in their original packaging, OfficeMax usually offers a full refund. If items are opened or used, customers may receive store credit or a partial refund based on the condition of the returned items. It is also important to note that a receipt or proof of purchase is usually required to process a return. For exchanges, OfficeMax typically allows for exchanges of defective merchandise or items that did not meet customer expectations. Customers are encouraged to check the specific return policy on the OfficeMax website, as it is subject to change and may have additional details regarding particular product categories. By visiting the official web page, customers can find the most accurate and up-to-date information regarding returns and exchanges.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 14, 2025

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