Can I keep my current phone number when switching to O2?
Yes, it is possible to keep your current phone number when switching to O2. The process is called number portability, and it allows you to transfer your existing number from your current mobile provider to O2. To initiate this, you will first need to request a Porting Authorisation Code, commonly known as a PAC code, from your current provider. This code is usually provided upon request and is valid for a limited time.
Once you have obtained the PAC code, you can provide it to O2 during the activation process of your new service. O2 will take care of the necessary steps to enable the transfer of your number to their network. It is important to ensure that your current account is in good standing, as an outstanding balance or other issues may hinder the transfer process. For more detailed information regarding this process, it may be helpful to visit O2's official website for the most up-to-date guidance and requirements.

Answered Jun 15, 2025
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