What should I do if I receive the wrong product?

If you have received the wrong product from Notebookparts.com, it is important to act promptly to resolve the issue. First, carefully review your order confirmation and ensure that the product you received does not match what you ordered. This will help confirm that a mistake has occurred. Next, it would be beneficial to check the specific return and exchange policy listed on the current web page of Notebookparts.com. Policies can vary, and understanding the guidelines will provide you with a clear path forward. You should document the mistake by taking photographs of the item you received, as well as any packaging and shipping labels. This documentation may be helpful should you need to provide evidence of the error. After reviewing the policy, you can initiate the return process, which may involve filling out a return authorization form or following specific return instructions provided on the website. In addition, it would be prudent to keep track of all communications regarding the issue until it is resolved. This will ensure that you have a complete record of your interactions. Overall, by acting quickly and following the established procedures, you should be able to resolve the issue effectively.