What happens if my order arrives damaged?

If an order from Northshorecommercialdoor.com arrives damaged, there are specific steps that typically need to be followed to address the issue. First, it is crucial to inspect the package upon arrival. Take note of any visible damages to the packaging or the contents inside. If there are signs of damage, it is advisable to document them by taking photographs. This documentation can be beneficial when filing a claim or addressing the situation with the company. Once the damage has been identified, it is essential to refer to the company's policies regarding damaged goods. Most reputable companies, including Northshorecommercialdoor.com, usually have guidelines in place for handling such instances. It is important to report the damage as soon as possible, preferably within a specific time frame, which is often outlined in their return policy. This may involve filling out a claim form or contacting customer service. While this response is based on general practices, the specific procedures may vary. Therefore, it is a good idea to visit the Northshorecommercialdoor.com website to find the most current contact information and the relevant policies. The website may also provide helpful resources, such as FAQs and detailed instructions on how to proceed if the order is damaged. Being proactive and informed will help ensure a smooth resolution of the issue.