What is the return policy for online purchases at Nordstrom Rack?

Asked 3 months ago
Nordstrom Rack has a straightforward return policy for online purchases. Customers have the option to return items purchased online within thirty days of receiving their order. The items should be unworn, unwashed, and with all original tags attached for the return to be accepted. When returning items, customers can choose to either return the items to a Nordstrom Rack store or send them back via mail. If a customer decides to return items through the mail, they may need to cover the return shipping cost, except in cases where the item is defective or if the wrong item was sent. The return process generally involves completing a return form included in the original package, ensuring that the items are securely packaged, and sending them to the address specified for returns. Customers should keep in mind that certain items, such as swimwear and intimate apparel, may have specific return conditions. It is wise to refer to the detailed return instructions and policies available on the Nordstrom Rack website, as these can provide updated information and specific guidelines. The current web page for returns will have the most accurate and comprehensive details regarding the return process and any exceptions that may apply.

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