What should I do if I experience issues with the digital app?
Asked 5 months ago
If you experience issues with the digital app of The New York Times, there are several steps you can take to resolve the situation. First, consider checking for any updates to the app, as using the latest version can often fix bugs and improve performance. Restarting your device can also help, as this may clear temporary glitches. If the problem persists, exploring the help section within the app can provide guidance on common issues and troubleshooting tips. Additionally, it can be beneficial to look for relevant information on the current web page of The New York Times, as they may have posted solutions or updates regarding app functionality. If all else fails, reach out to the support team for further assistance; contact information should be available on their website.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Similar Questions
What digital features are included with my subscription?What should I do if I forget my account password?Can I access digital content without a subscription?How do I manage my newsletter subscriptions?Can I access the New York Times content through mobile apps?What are the different subscription options available?How do I gift a subscription to someone else?How do I report a delivery issue?Can I share my New York Times subscription with others?How do I cancel my New York Times subscription?Can I change my subscription plan?What are the terms of service for using New York Times content?Can I access past articles from the New York Times?How Do I Change My Delivery Address on My New York Times Subscription?
Need to call New York Times?
If you need to call New York Times customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call New York TimesNew York Times
Find a list of many popular New York Times questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call New York TimesNew York Times Customer Service FAQAsk a QuestionWas this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!