Are there special services available for disabled passengers?
Yes, the New York MTA offers several special services designed to assist passengers with disabilities. One of the key services is Access-A-Ride, which provides paratransit services for individuals who are unable to use the regular public transit system due to physical or cognitive disabilities. Access-A-Ride operates in the five boroughs of New York City and is a shared ride service.
Additionally, many subway stations are equipped with elevators and other accessibility features. The MTA has made a concerted effort to improve accessibility throughout its rail and bus systems. This includes installing visual and auditory aids to assist at stations and on board trains and buses.
Furthermore, the MTA also provides information on accessible services and features on its official website, where passengers can find details related to their specific needs. It is advisable for passengers to explore the official MTA web page for comprehensive information, including how to apply for services, eligibility requirements, and specific features available at various transit locations. This ensures travelers have updated knowledge about accessible transit options and services.

Answered Jul 13, 2025
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