What is your return policy?
New York Frozen Foods, Inc. has a customer-friendly return policy designed to ensure satisfaction with their frozen products. They understand that sometimes a purchase may not meet customer expectations due to various reasons, such as quality issues or incorrect items received. Generally, if a customer is not satisfied with their purchase, it is advisable to contact New York Frozen Foods directly to initiate the return process. The policy typically covers returns for damaged or defective products, and customers may be required to provide proof of purchase.
In addition, the company often encourages customers to inspect their orders upon receipt. If there are any issues, such as freezer burn or missing items, it is best to report these problems immediately. For specific details regarding the time frame for returns or the process involved, customers should refer to their website, which provides clear guidance on this matter. The return policy can vary based on the type of product, so checking the official page for the most accurate and up-to-date information is always a wise choice.

Answered Oct 19, 2025
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