What should I do if I receive a damaged item?

Asked 3 months ago
If you receive a damaged item from Netkidswear.com, the first step is to assess the extent of the damage and take clear photographs if possible. Documenting the condition of the item will help facilitate any claims or returns. Next, it is advisable to refer to the company's return and exchange policy, which is typically detailed on their website. This section will provide guidance on how to initiate a return or exchange. Most online retailers have procedures in place for handling damaged goods. Generally, this involves contacting customer service or completing a return request through their website. It is important to provide relevant information, such as your order number, a description of the damage, and any photos you have taken. In many cases, if the item is confirmed to be damaged upon arrival, a replacement may be issued, or a refund may be processed. Be sure to check the latest terms and conditions on the Netkidswear.com website to ensure you are following the most current procedures for such situations.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 7, 2025

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