What is your return policy?

Asked 2 years ago
Neiman Marcus has a straightforward return policy designed to provide customers with a satisfactory shopping experience. Generally, items purchased can be returned within thirty days of receipt for a full refund. The merchandise must be in its original condition, unworn, unwashed, and with all original tags affixed. Certain categories of products, such as cosmetics, fine jewelry, and food items, have specific return guidelines and may not be eligible for return. For items bought during promotional events or sales, specific terms may apply. For the most accurate and current details regarding returns, customers are encouraged to refer to the return policy section on the Neiman Marcus website. This will provide comprehensive information along with contact options, should any specific inquiries arise.
Christian Allen is the editor / author responsible for this content.
Answered Jul 10, 2025

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