What happens if I lose my Nectar card?

Asked 5 months ago
If an individual loses their Nectar card, there are steps they can take to recover their points and continue enjoying the benefits of the Nectar scheme. First, it is important to note that lost cards can typically be replaced. The individual will need to visit the Nectar website or refer to the appropriate section of the program for information on how to report the loss. This may involve providing some personal information to verify identity. Once the card is reported lost, a new card will be issued, and any remaining points should still be associated with the individual's account. It is crucial to keep track of the Nectar account number, as this can help in recovering points even without the physical card. Additionally, individuals can often access their points balance online, which further assists in tracking points during the transition. More detailed information on the steps to take when losing a Nectar card, including any contact details you may need, can be found on the current Nectar website.
Christian Allen is the editor / author responsible for this content.
Answered Jul 10, 2025

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