What should I do if I suspect fraud on my NAB account?
If you suspect fraud on your NAB account, it is important to take immediate action to protect your finances and personal information. The first step you should take is to secure your account by changing your online banking password. Choose a strong and unique password that you have not used before. This step helps to prevent any unauthorized access to your account.
Next, it is advisable to review your transaction history carefully. Check for any unfamiliar or suspicious transactions that you did not authorize. If you identify any transactions that seem fraudulent, make a note of the details, including dates, amounts, and descriptions.
After gathering your information, you should report your concerns to NAB. This can usually be done through their website, where you can find the appropriate channels to report fraudulent activity. In some cases, NAB may ask you to provide additional details or documentation to assist in their investigation.
In addition to contacting NAB, you may also consider monitoring your other financial accounts for unusual activity and updating your security settings across all online platforms. Staying vigilant and proactive is key in such situations. For further guidance, it may be helpful to refer to the specific security and fraud section on the NAB website for more information.

Answered Jul 1, 2025
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