What type of support is available for NGP Software users?

NGP Software offers a variety of support resources to assist users in navigating their tools and getting the most out of their services. Firstly, users can access an extensive online help center, where they can find documentation on different products, feature descriptions, and step-by-step guides. This resource is particularly helpful for those who prefer to troubleshoot issues on their own or seek to learn about specific functionalities. In addition to the documentation, NGP Software provides training opportunities, which may include webinars, live training sessions, and recorded tutorials. These training resources are designed to help users understand how to effectively use the different features and tools offered, thereby enhancing their campaign strategies and overall user experience. For those who require more personalized assistance, there is typically a support team available that can be reached through various channels. This team may offer support via email, phone, or a support ticket system. While the specifics of this support may vary depending on the product or the user's subscription level, the team aims to address a wide range of inquiries, from technical issues to best practices. Overall, users looking for support should explore the online help center for immediate resources, consider attending training sessions to deepen their knowledge, and reach out to the support team for more specific assistance. For the most accurate and up-to-date information regarding available support options, visiting the official NGP Software website is always recommended.