How are claims processed for dental services?

Asked 3 months ago
Claims processing for dental services typically involves several key steps that ensure the proper handling of patients’ insurance and billing information. When a patient receives dental care from a provider like NC DMA Dental and Orthodontic Services, the provider will initially gather the necessary information, including the patient's insurance details, which may include their policy number and group number. Following the dental service, the provider will submit a claim to the patient’s insurance company. This claim includes specific codes that correspond to the treatments and procedures performed, along with any necessary documentation that validates the services rendered. The claim is then reviewed by the insurance company's claims department. Once the claim is evaluated, the insurance company will either approve or deny it based on the patient's policy coverage. If approved, the insurance company will process the payment directly to the provider, covering a portion of the services according to the plan details. The patient will then receive an explanation of benefits that outlines what was covered, any remaining balance due, and the patient's financial responsibility. If a claim is denied, the provider may work with the patient and the insurance company to resolve any issues and resubmit the claim if needed. For specific details regarding claims processing and insurance policies, it is often helpful to consult the current web page of NC DMA Dental and Orthodontic Services for the most relevant and updated information.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 1, 2025

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