What is MyUS.com's return policy?
MyUS.com has specific guidelines regarding its return policy, which can vary based on the item and the retailer from which the product was purchased. Generally, MyUS.com operates as a forwarding service, meaning that while it facilitates the shipment of goods, it does not directly handle returns. Therefore, the return procedures may depend heavily on the return policies established by the original retailer.
Customers using MyUS.com for shipping should first check the return policy of the specific store where the purchase was made. Many retailers have detailed return instructions on their websites, often specifying the window for returns, conditions for acceptable returns, and whether return shipping is free or at the expense of the customer.
Once MyUS.com receives a return shipment, it is essential to follow the outlined process for forwarding the returned item back to the retailer, if necessary. For comprehensive details and guidance about specific returns, it is advisable to consult the MyUS.com website or the retailer's site where the purchase originated. This ensures that users are following the right steps according to the respective policies.

Answered Jul 21, 2025
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