What should I do if I suspect fraudulent activity on my account?

If a member suspects fraudulent activity on their Municipal Credit Union account, it is crucial to take immediate action to protect personal and financial information. The first step is to review account statements and transaction history carefully to identify any unauthorized transactions. If any suspicious activity is discovered, the member should promptly report it. Municipal Credit Union typically provides several methods for members to report fraud, including through their online banking platform or by contacting customer service. It is also wise to change online banking passwords and any related security information to help prevent further unauthorized access. Additionally, members should consider placing a fraud alert on their credit report through the major credit bureaus, which can make it harder for someone to open new accounts in their name. Finally, staying vigilant in monitoring future account statements and credit reports can help detect any ongoing issues. For the most accurate guidance and contact details, it is advisable to refer to the official Municipal Credit Union website.