What is your return policy?

MTS Medical Supply has a return policy designed to provide customers with a satisfactory shopping experience. Typically, customers may return unused items within a specified time frame, generally ranging from thirty to sixty days after the receipt of the product. It is important to note that certain items may be subject to specific restrictions or exclusions, particularly those that involve medical hygiene or personalized equipment. For returns, the original packaging and any accompanying materials are usually required to ensure that the product can be restocked and resold. If a product has been opened or used, the return may not be accepted, or a restocking fee may apply. Additionally, MTS Medical Supply often requires a return authorization, which can usually be initiated through their website or customer service section, available on their current webpage. It is beneficial for customers to keep the original receipt or proof of purchase, as this information is often needed to process a return successfully. To understand fully how the policy may apply to specific items or circumstances, it is wise to review the website, where detailed guidelines and any updates to the return policy are likely outlined. This approach not only clarifies expectations but also helps in avoiding any potential issues with returns.