Can I cancel or change my order?

Asked 2 years ago
MrPorter.com understands that sometimes plans change, and they provide options for order modifications. If you wish to cancel or change your order, it must be done as quickly as possible after placing it. Typically, there is a limited time frame during which you can make these changes, often before the order has been dispatched. If the standard cancellation period has lapsed, alterations may not be feasible as the items may already be on their way to you. To initiate a cancellation or modification request, it is advisable to check the relevant section on the MrPorter.com website for specific instructions, as processes may vary depending on the order status. It is always best to act promptly to ensure that your request can be accommodated. For detailed policies or further assistance, please refer to the current web page of MrPorter.com, where information is readily available.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 15, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call MrPorter.com?

If you need to call MrPorter.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call MrPorter.com

MrPorter.com

Find a list of many popular MrPorter.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call MrPorter.comMrPorter.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!