What is your return policy?

Mountaingear.com has a customer-friendly return policy that aims to ensure satisfaction with each purchase. When items are purchased from their online store, they can typically be returned within a specified period if you are not completely satisfied. Most products are eligible for return within a certain number of days from the date of receipt. It is important for customers to retain the original packaging as products must be returned in their original condition with tags attached. Certain items may have specific restrictions or conditions related to their return. For instance, gear that has been used may not be eligible for a full refund. Customers should also be aware that some items, particularly those involving personal hygiene or safety, may be final sale and not eligible for return. To initiate a return, customers usually need to follow specific steps provided on the website, which may include filling out a return form and attaching it to the package before shipping. It might also involve securely packaging the item to prevent damage during transit. For the most accurate and detailed information regarding the return policy, it is highly advisable to refer directly to the return policy section on the current Mountaingear.com website. This section will provide the latest updates, specific time frames for returns, and any potential fees associated with return shipping. If you have further questions or require clarification, the website may also provide various contact options for assistance.