What should I do if my bottle is damaged upon arrival?

If a bottle from Mount Olympus Water arrives damaged, it is advisable to take a few steps to address the situation. First, carefully inspect the packaging and the bottle itself for any visible signs of damage. It is important to document this with photographs, as these may be useful for reference later. Next, check the current web page for any specific policies regarding damaged products. Many companies have guidelines for what to do in such cases, including instructions for returns or exchanges. Typically, customers are advised to report the issue to customer service to initiate the resolution process. Customers should gather relevant order information, such as the order number and details about the damage, to facilitate efficient handling of the situation. While it can be frustrating to receive a damaged product, Mount Olympus Water strives to ensure customer satisfaction and would want to address this matter promptly and effectively.