How Do You Track a Transfer with Moneygram?

In a nutshell: To track a MoneyGram transfer, visit the official website and click “Track a Transfer.” Enter the reference number and sender’s last name, then press “Track Transfer.” Use the mobile app or log

Introduction

Tracking a money transfer is simple when you use MoneyGram. Once you send or receive funds, you may want to check the status for peace of mind. This blog will guide you through each step to track your MoneyGram transfer successfully. You will learn how to use the online tracking tool, how to log in to your account, and when to contact customer service. These steps apply to both senders and receivers. It takes only a few minutes if you have the right information ready. Keep reading for a clear, step-by-step process to track your transfer.

Search the Official Website

Go to your browser and type www.moneygram.com. This is the official MoneyGram website. Always confirm you are on the correct site before entering any personal information. You should see the homepage with different options.

How Do You Track a Transfer with Moneygram? (Step 1)

Click “Track a Transfer”

On the homepage, locate the “Track & Receive” tab. Click on it and choose “Track a Transfer” from the drop-down list. This will take you to the tracking page where you can enter the required details.

How Do You Track a Transfer with Moneygram? (Step 2)

Enter the Reference or Authorization Number

Find the reference number that was provided after the transfer. This number usually appears in your confirmation email or receipt. Enter it in the box labeled “Reference Number.” If you’re the sender, you may also use the authorization number found in your transfer details.

After entering the reference number, type the last name of the person who sent the money. Make sure the spelling is correct. This helps match the reference number to the right transaction.

How Do You Track a Transfer with Moneygram? (Step 3)

Click “Track Transfer”

Once the information is entered, click on the button labeled “Track Transfer.” The system will load and display the current status of the transfer. You will see if it is still in progress, ready for pickup, or already received.

How Do You Track a Transfer with Moneygram? (Step 4)

Log In for Full Details (Optional)

To view more information about the transfer, consider logging in to your MoneyGram account. Click “Sign In” on the top right corner of the website. Enter your email address and password, then check your account history for full transfer details, including previous and current transactions.

How Do You Track a Transfer with Moneygram? (Step 5)

Use the Mobile App (Alternative Option)

If you prefer using your phone, open the MoneyGram mobile app. Go to the menu and select “Track a Transfer.” Enter the reference number and last name, just like on the website. The app will show the same results in a mobile-friendly layout.

How Do You Track a Transfer with Moneygram? (Step 6)

Check Email for Updates

After sending money, check your email for notifications. MoneyGram usually sends updates about the status of your transfer. If anything changes or if the transfer is ready for pickup, you will likely get an alert.

How Do You Track a Transfer with Moneygram? (Step 7)

Contact MoneyGram Customer Service

If you’re unable to track the transfer online, contact MoneyGram customer service. You can call or visit the Help section on their website. Have your reference number ready to speed up the process. The support team can provide details and resolve issues.

How Do You Track a Transfer with Moneygram? (Step 8)

Conclusion

To track a MoneyGram transfer, start by visiting the official website and clicking “Track a Transfer.” Enter the reference number and sender’s last name, then press “Track Transfer.” You can also use the mobile app or log in for more details. Don’t forget to check your email for automatic updates. If tracking fails, reach out to customer service for help. After following these steps, you will know where your money is and what to expect next, whether it’s still processing or ready for pickup.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do You Track a Transfer with Moneygram?

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